Customer service

Everything you need to shop with confidence. Can't find your answer? Contact us.

Orders

• Every cash-on-delivery order is confirmed by our team before dispatch.
• Need to change or cancel? Contact us before your order is dispatched.
• Follow your order any time on the Track order page.

Delivery

• Nationwide delivery across Pakistan.
• Free delivery on orders of Rs 5,000 or more; Rs 250 otherwise.
• See our shipping policy for timelines.

Payment

• We currently accept cash on delivery.

Sizing

• Check our size guide before ordering. Between sizes? We recommend sizing up for outerwear.

Returns & exchanges

• Exchanges and returns within 7 days of delivery. Read the full policy.

Product care

• Keep your pieces looking new with our care instructions.