Customer service
Care instructions
A little care keeps your pieces looking new for longer. Always check the label on each item first.
Jackets & coats
- Dry clean recommended, especially for padded and wool-blend styles.
- If washing, close all zips, turn inside out and use a cold, gentle cycle.
- Do not bleach or tumble dry. Air dry flat or on a wide hanger.
- Puffers: shake gently once dry to restore loft.
Fleece
- Wash cold, inside out, with similar colours.
- Avoid fabric softener — it flattens the pile.
- Air dry; never iron directly.
Leather accessories
- Wipe with a soft dry cloth; keep away from water and direct heat.
- Condition occasionally to prevent cracking.
Knits, headwear & socks
- Hand wash cold or use a delicate cycle. Dry flat to keep the shape.
Storage
- Store clean and dry, in a breathable garment bag. Avoid plastic covers for long periods.
