Return & exchange policy

Not quite right? We'll help you exchange or return it.

Eligibility

• Requests must be made within 7 days of delivery.
• Items must be unworn, unwashed and undamaged, with all original tags and packaging.
• Sale and discounted items are exchange-only.
• For hygiene reasons, socks and headwear can't be returned unless faulty.

How to request

• Contact customer care with your order number, the item and the reason.
• We'll confirm your request and share the return address or arrange a pickup.
• Once we receive and inspect the item, we process your exchange or refund.

Exchanges

Exchanges are subject to stock. If your size is unavailable, you can choose another item or a store credit.

Refunds

Approved refunds are issued within 7–10 working days of the item reaching us. Original delivery charges are non-refundable.

Faulty or wrong item?

Contact us within 48 hours of delivery with photos. We'll cover the return and replace it.